Terms & Conditions

Website Usage Agreement

By using Horizon Motors’ website, you acknowledge understanding and agreement to these Terms and Conditions.

Changes to Terms

Terms may be updated periodically for legal and regulatory reasons. Regular review is advised. Major changes will be notified in advance. Continued use after changes implies acceptance.

User and Country of Domicile

References to ‘you’ or ‘customer’ imply users of Horizon Motors’ website or registered customers. Our country of domicile is the United Arab Emirates. We do not provide services to OFAC-sanctioned countries. Minors under 18 are prohibited from registering or transacting on our website.

About Horizon Motors

Horizon Motors, operated by HM Auto Service Broker LLC, is registered in Dubai, UAE, with license number [Insert License Number].

Online Vehicle Servicing

Online service packages cover service and labor only. Parts cost is additional and agreed upon post-service.

Collection and Delivery

Free collection and delivery with service packages. Ensure removal of valuables from the vehicle, as we hold no liability for missing items.

Payment

Online payments through secure gateway. Service packages do not include parts cost, which is additional.

Vehicle Parts

Two options: supply your own parts (no warranty) or purchase through us (warranty included).

Warranty

Parts warranty covers manufacturing defects only. Warranty void if alterations are observed. Warranty specifics provided post-service.

Law and Jurisdiction

Services governed by UAE law, with jurisdiction in UAE courts unless services are in a different country.

Privacy Policy

Detailed on [Horizon Motors Privacy Policy URL].

Allowed Use

Website use is for personal, non-commercial purposes only. Automated access methods are prohibited.

Speeding Fines and Accidents

Liability for fines and accidents while the vehicle is in our care, subject to investigation.

Parking Charges

Charges apply for vehicles parked over 7 days post-service at AED 50 per day.

Contact Information

Email, phone, and postal contact details provided.

Refunds and Cancellations

Cancellations and refunds allowed up to seven days before the service date. Terms apply for service contracts.

VAT

Prices exclude government VAT, applied at 5% as per UAE law.

Cookies

Standard internet log and visitor behavior information collected anonymously via cookies.

Agreement to Terms

Booking a service implies agreement to these terms and conditions.